Anonymous
map-marker San Antonio, Texas

Missed paper over & over again

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CHANGED TO ONLY SUNDAY PAPER & ON 5/21 THAT ONE WAS MISSED & COULD NEVER REACH ANYONE TO BRING IT TO ME LOUSY SERVICE - IF I CAN'T EVEN GET IT ONCE A WEEK WHY EVEN PAY FOR THAT. I AM WAITING UNTIL THIS SUNDAY TO DECIDE WHETHER TO CANCEL MY SUBSCRIPTION ALL TOGETHER.
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User's recommendation: PICK IT UP AT LOCAL DRUG STORE

Frank V Umx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I was not delivered Friday paper as promised.

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Upon contacting Co. which was difficult to accomplish, had to go thru cancellation dept. to register complaint. Was never delivered Friday 10/07/022 paper as promised.
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User's recommendation: n/a @ this time

Terry L Fzc
map-marker Hill Country Village, Texas

Paper not delivered

For the last two Fridays My paper was not delivered. I receive weekends paper and most of the time, at least one day is not delivered.
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Preferred solution: Deliver product or service ordered

John K owat

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Verified Reviewer
| map-marker San Antonio, Texas

Missing TV Weekly from my Sunday Express-News

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My Sunday paper was delivered this morning without my TV Weekly being included. I sent a request to the San Antonio Express-News to redeliver because of an incomplete paper. The second paper arrived but it also excluded my TV Weekly.....
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Pros:
  • Love paper

Preferred solution: Deliver product or service ordered

Anonymous
map-marker San Antonio, Texas

You ask.

Thank you we actually got our newspaper everyday this week,for the first time in the year we have lived here.
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Anonymous
map-marker San Antonio, Texas

Follow up

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My review was concerning the delivery of incomplete Sunday paper delivery!!! This issue has been resolved. The delivery person inadvertently failed to include my TV Weekly with my Sunday paper. My real problem is with the Exoress-News website.it does not allow a subscriber to save specifically what an issue is causing the problem
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Cons:
  • Website is not user friendly for explaining issues with paper
  • Too liberal & biased

User's recommendation: Keep insisting for a better, more useable website to deal specifically with an problem with the paper

Fateh Nza

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

Need article Editor/Cary Clack rating primary candidates election in San Antonio

No complaints. I just want to read article Express Editor/ Cary Clack regarding primary election candidates in San Antonio, Tx. I viewed KLRN interview w/ Randy Beamer and want to read Express column on subject Thank You!! Quiubolga@***.com 210-426-****
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User's recommendation: Get informed on your community.

Velma G Uxz
map-marker San Antonio, Texas

Did not get sunday paper for six weeks but sure taking it from my account

I havent received it for six sundays not one Sunday. But been charged for it.Refund my last two months. I dont want it . Fast to take payment but not to get it.
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Loss:
$36
Cons:
  • Customer service

Preferred solution: Full refund

Patricia N R
map-marker San Antonio, Texas

Did not receive paper

I don't know but my address is 1955 Bandera rd apt 3110 San Antonio TX 78228 I'm Patricia...it's 2:25 pm...
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Preferred solution: Deliver product or service ordered

Rosemary M Pjv
map-marker San Antonio, Texas

Removal of my favorite crossword puzzle

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crossword puzzle was substituted the previous crossword on Heloise's page with Eugene Sheffer's Please return the one I like.
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Preferred solution: Bring back my favorite crossword puzzle. It was on Heloise's page.

User's recommendation: keep faves

Voinescu A
map-marker Bucharest, Bucharest

Problemas login

No puedo conectarme. Me piden un codigo que me envian por SMS pero ya no tengo acceso al numero de telefono. Como hacer?
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Anonymous
map-marker Las Vegas, Nevada

Account was hacked

Please would you delete my account permanently...don't know who keeps login in with a requesting a confirmation code..
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Anonymous
map-marker San Antonio, Texas

Did not receive Sunday paper

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This review was simply to report not receiving our Sunday paper. We have enjoyed having the SA Express newspaper for years. Delivery of the newspaper has always been completely satisfactory so it was a surprise to go without one this morning.
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Louis S Tpg

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Verified Reviewer
| map-marker San Antonio, Texas

I cannot access to news by internet, do I need a code or password ?

I am paying for news electronic service $10.00/month, but I cannot access, do I need a code number ?
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker San Antonio, Texas

Rotten Delivery Service

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For the past several months my Express-news delivery service has been lousy. My paper is either late or not delivered at all. The decline and demise of the printed newspaper in San Antonio has become a self-fulfilling prophecy. I plan to cancel soon unless there is a dramatic upturn in this business.
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User's recommendation: Do not subscribe

Anonymous
map-marker San Antonio, Texas

Its been 2sundays and no news paper

I do not remember her name but she asked if I would like Sunday paper for Sundays for $5 My reply was not really but she made it pretty interesting since the holidays were coming I was like why nit's like why not I have a 80 year old dad who likes to read the newspapers so I accepted and like I said missed 2 Sundays already I have yet not received a Sunday paper thanks a lot
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Preferred solution: Deliver product or service ordered

About

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Summary

The San Antonio Express-News offers San Antonio news, events, restaurants, real estate, and Spurs updates. It was founded in September 1865. The headquarters is based in San Antonio, Texas, United States. To get a digital access to The San Antonio Express-News registration with subscription are required. There are Daily, Friday through Sunday, Wednesday and Sunday, Wednesday through Sunday, and Sunday only subscriptions. It is possible to receive a subscription by mail. The San Antonio Express-News covers the following topics: business, sports, entertainment, food, and many others. The company provides refund if there is any balance after subscription. Available payment options are Visa, MasterCard, American Express, and Discover. Customer assistance is provided by email and by phone.

San Antonio Express News reviews and complaints

San Antonio Express News is ranked 173 out of 2929 in Periodicals & Publishing category

Area Served

USA

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